In this eBook – the third in our series – you will find interviews and articles from some of eCommerce Show North’s exhibitors.
Over the two days thousands of delegates arrived at the expo looking for innovative demos, panel debates, seminars and more to help them get ahead in a quickly evolving sector. We have collected some of the biggest takeaways and learnings from this year’s expo.
Hopewiser were exhibitors at eCommerce Show North 2018. The below article originally appeared on their website. Customer service. It’s at the forefront of your business, or at least it should be. Why is that? Because it’s your customers that are keeping you in business. It doesn’t matter if you’re a B2B or a B2C organisation,
As online retail soars so too does the demand for faster, better delivery, with most people in most instances expecting an option for next-day or free delivery.
Now on one hand, you can ramp up your security measures in a bid to shift liability and keep chargebacks to a minimum. But on the other hand, by doing that, your customer experience is undoubtedly going to take a hit.
Regardless of whether or not you decide to sign up with a self-proclaimed eCommerce hosting expert, some things should be non-negotiable.